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Appointments & Cancellation Policy

No cancellations or changes allowed within 24 hours of the appointment.

NEW CLIENTS - Please arrive at least 5 minutes early to your appointment to complete a new client form.

BOOKINGS - All bookings must be confirmed to secure your appointment. A reminder text or email is sent out to you 2 days prior. Please respond to this confirming or cancelling your appointment.

LATE ARRIVALS - Although we do try our best, we unfortunately cannot always accommodate late arrivals. Late arrivals past 10 minutes, where possible we will offer the next available appointment time. If you are driving, please allow more than adequate time for traffic and parking.

CHILDREN POLICY - For the SAFETY of children and comfort of all our clients attending the salon, it is our salon policy that children & babies are unable to attend appointments with you.

GENERAL POLICIES - We kindly ask that you limit the use of your phone and other electronic devices during your service so there is minimal distractions to our artists.


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